Susan M. Heathfield writing in About.com Human Resources does a good job discussing the advantages and disadvantages of 360 degree feedback, as well as the questions that have to be addressed in implementing this type program:
- selecting the feedback tool and process,
- selecting the raters,
- using the feedback,
- reviewing the feedback, and
- managing and integrating the process into a larger performance management system.
Compensation Connection Blog 
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